SD
Sine D
1 reviews | Active since Dec 2024
23 Dec 2024, 17:32
Bad communication
Been wanting to cancel the debit order with email communication and was promised a call will be made but it was never made
Like I had explained I won't be able to pay for it because I'm going through some financial issues that I need to cut down on stuff
Please assist
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
24 Dec 2024, 19:45Dear Sine,
I hope this finds you well and that you’re having a wonderful day!
Thank you for taking the time to share your concerns with us. We truly appreciate your feedback, as it plays a crucial role in helping us enhance our service.
Please accept our sincere apologies for the delay in addressing your query, as our offices are closed during the December shutdown period. I have sent you an email to resolve your query and trust this will provide the clarity you need.
We deeply regret any inconvenience this may have caused and assure you that we are committed to delivering improved service in the future.
If there’s anything further you need, please don’t hesitate to let me know.
Wishing you a delightful day ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this finds you well and that you’re having a wonderful day!
Thank you for taking the time to share your concerns with us. We truly appreciate your feedback, as it plays a crucial role in helping us enhance our service.
Please accept our sincere apologies for the delay in addressing your query, as our offices are closed during the December shutdown period. I have sent you an email to resolve your query and trust this will provide the clarity you need.
We deeply regret any inconvenience this may have caused and assure you that we are committed to delivering improved service in the future.
If there’s anything further you need, please don’t hesitate to let me know.
Wishing you a delightful day ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply24 Dec 2024, 19:45
Official
Dear Sine,
I hope this finds you well and that you’re having a wonderful day!
Thank you for taking the time to share your concerns with us. We truly appreciate your feedback, as it plays a crucial role in helping us enhance our service.
Please accept our sincere apologies for the delay in addressing your query, as our offices are closed during the December shutdown period. I have sent you an email to resolve your query and trust this will provide the clarity you need.
We deeply regret any inconvenience this may have caused and assure you that we are committed to delivering improved service in the future.
If there’s anything further you need, please don’t hesitate to let me know.
Wishing you a delightful day ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this finds you well and that you’re having a wonderful day!
Thank you for taking the time to share your concerns with us. We truly appreciate your feedback, as it plays a crucial role in helping us enhance our service.
Please accept our sincere apologies for the delay in addressing your query, as our offices are closed during the December shutdown period. I have sent you an email to resolve your query and trust this will provide the clarity you need.
We deeply regret any inconvenience this may have caused and assure you that we are committed to delivering improved service in the future.
If there’s anything further you need, please don’t hesitate to let me know.
Wishing you a delightful day ahead!
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za