Bad bad service.

Item: Isabella Garcia
Rating: 1
Author: Elize U

I received a phone call from a women a few weeks ago telling me I will be receiving a gift of R600 for products from Isabella. I told her 1 year ago I had the same phone call and I am STILL waiting for that gift. Now I see I have to pay for delevery fees. I emailed them and the turn around time for a reply is 2-3 working days. What a joke! If it was not due to the bad service the firts time around it might have been different. I will not receive this gift as well. I have never met such annoying people in my life that just cannot take no for an answer.

Helpful (0)

Replies (1)

Isabella Garcia's replyOfficial

05 May 2021, 06:34

Dear Elize,

Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.

Please rest assured that I have made all the required arrangements as we discussed telephonically.

We are looking forward to a lovely beauty journey together.

Warm Regards

Sulaine McGeer
Client Care Specialist

Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za

Isabella Garcia's reply05 May 2021, 06:34

Official

Dear Elize,

Thank you very much for taking the time to speak to me today. It was such a pleasure to be of service to you.

Please rest assured that I have made all the required arrangements as we discussed telephonically.

We are looking forward to a lovely beauty journey together.

Warm Regards

Sulaine McGeer
Client Care Specialist

Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za