1 reviews | Active since Jan 2010
Bad Attitude
After sending me products to use, a telesales lady from Isabella Garcia called me, to my work telephone, in order to give me the good news which will cost me R382 for 8 months. So I told the lady I cannot afford it right now because we have just bought a new house and I just have too much on my plate right now, she rather tells me that i will any way have to spend money on cosmetics and then she wanted to know how much will I spend on roll on and spray in a very forceful manner. The products she was promoting was face creams and face washes, it has absolutely nothing to do with my spray and roll on and even if it did, the fact that I say I cannot afford it right now should have been a good enough answer. She had a very bad attitude. Oh and just to make me think twice about complaining she says they will listen on the recording and know that she was just doing her job. This is why I cannot handle telesales! I never want to hear about Isabella Garcia again in my life! PLEASE NEVER CONTACT ME AGAIN!!!!!!
Thank you for taking my call.
Please accept our sincerest apologies for the inconvenience you have experienced.
We agree that the usual high standards of our services were not met in this instance.
We deeply value your relationship with Isabella Garcia and are committed to providing you with the highest level of service.
Again, we sincerely apologise for this matter, and if there is anything further we can assist you with, please let me know and we will be happy to help.
May you have a wonderful day.
Kind regards,
Chantal Swart
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for taking my call.
Please accept our sincerest apologies for the inconvenience you have experienced.
We agree that the usual high standards of our services were not met in this instance.
We deeply value your relationship with Isabella Garcia and are committed to providing you with the highest level of service.
Again, we sincerely apologise for this matter, and if there is anything further we can assist you with, please let me know and we will be happy to help.
May you have a wonderful day.
Kind regards,
Chantal Swart
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
