AC
Adele C

1 reviews | Active since Mar 2019

13 Dec 2019, 11:04

Awesome assistance by Juanita

I was a bit irritated because there was a misunderstanding regarding the delivery of my products that i ordered. I ended up reversing my debit order and sent a request to cancel the order as i was worried that delivery would not be in time for me to have my products when i go on leave and i had to then go and buy skincare products locally. Low and behold a day after i sent the cancellation request my order was delivered and there is just now way that you resist a box full of Isabella Garcia goodies. I was so happy to receive it. I then asked not to cancel my order and to re-instate my debit order. Juanita called and she was so professional and kind and made arrangements with me that suited my pocket and i got to keep my products! I started using it and i just love it. Thanks Juanita and IG.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply13 Dec 2019, 13:06
Official
Dear Adele,

Thank you for your phenomenal review regarding your experience with Juanita and Isabella Garcia.

We are thrilled to know that we could accommodate you in the best possible way after the misunderstanding was resolved because we strive to always put our clients first.

Thank you for believing in us and making us a part of your skincare journey.

Wishing you a wonderful weekend ahead.

Warm regards,

Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za