1 reviews | Active since Mar 2015
Automatic reorder
I'm extremely unhappy with IG. What sort of company just automatically places a new order and debits a customer without consulting them first?! I don't have a single E-mail or SMS from IG and just found out they placed a new order after calling them because they started debiting my bank account again. Since I first ordered 8 months ago, I switched to a new job with a new delivery address, so I didn't even receive anything. Had they called me to confirm this order, they would have known that and I could have cancelled it!<br> <br> It's a sly and underhanded sales tactic to exploit customers. I'll likely struggle to get my money back and stop the billing process. MY ADVICE IS TO REFRAIN FROM GIVING YOUR BANK ACCOUNT DETAILS OR AGREEING TO ANY DEBIT ORDERS BY COMPANIES LIKE THESE, BECAUSE THEY WILL END UP TRYING TO MILK YOU.
Thank you for informing us about your complaint.
As telephonically requested, the conservation consultant will be in contact tomorrow in order to assist you with your request.
Kind regards,
Willize Blake
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for informing us about your complaint.
As telephonically requested, the conservation consultant will be in contact tomorrow in order to assist you with your request.
Kind regards,
Willize Blake
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
