BC
Brenda C

1 reviews | Active since Jan 2023

05 Jul 2023, 17:51

Are the people at Isabella Garcia so hard up for there jobs they can't listen to what someone is telling them or just .... I don't even know .

I am so irritated with thus company. My husband is a member there and the gifts you get to choose my hubby asked me to choose for him. Anyway we got what we wanted and now they keep going on about getting a second present or something , I have told them over no jokes 15times we never received a second parcel. They have wasted a drivers time 3 times already that the driver is apologizing for them. They have called the member ones ( my hubby ) and whe told them same thing. They keep harassing me. I use my phone for work and now I'm not wanting to pick up the phone cuz of these people and them not getting it. My hubby I've told him he better cancel his cover with them , I will find him somewhere else cuz this harassment is terrible. I know how this place works as I once also trained there .many years ago.

I don't know who is gonna deal with this but I'm sick and tired of explaining over and over . There should be a law against companies harassing people .

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Replies (1)
Isabella Garcia
Isabella Garcia's reply05 Jul 2023, 17:56
Official
 
Dear  Brenda, 

Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback. 

Please rest assured that we are investigating this query and will revert to you as soon as possible. 

We will give you a call tomorrow during working hours to resolve your complaint.

Wishing you a lovely evening ahead. 

Warm Regards, 

Andri Olivier
 Client Care Assistant Manager 
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za