MR
Mologadi R
1 reviews | Active since Jul 2024
05 Jul 2024, 08:48
Angry customer # Isabella Garcia
This beauty company called Isabella Garcia is a bad company when you communicate with them about cancelling their products for personal reasons maybe you don't anymore etc they still debt your money even after cancelling and calling them every day ..I am going to 3 months now I still haven't gotten my refund back ,I tried communicating with them through all the platforms with no avail They have bad customer service when it comes to refunding your money back but quick to debt your money ....
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
05 Jul 2024, 09:29Dear Mologadi,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply05 Jul 2024, 09:29
Official
Dear Mologadi,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za