LM
Lebohang M
1 reviews | Active since Aug 2020
26 Nov 2020, 11:30
Ambassador lie lie lie
I rate them- 0 they call you telling u ur an ambassador for their brand then send u gifts....to your suprise come month end you will be billed for gift
I called them they said their courier guy will come and collect since I dont want to pay and they will return my money....after collection they sent email that they recived their stock days after I ask for them to reverse my money SUPRISINGLY the is missing products from what they recieved back what a wow
If I had not asked them to return my money they wouldn't have told me about missing product till today my money never returned What a ****ty company
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Isabella Garcia's replyOfficial
26 Nov 2020, 14:49Dear Lebohang,
Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply26 Nov 2020, 14:49
Official
Dear Lebohang,
Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to take this opportunity to thank you personally for your feedback and to express my sincere apologies for the inconvenience caused.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We wish you the absolute best on your skincare journey going forward, may you have a great week ahead.
Warm Regards,
Sulaine McGeer
Client Care Assistant Manager Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za