YD
Yolanda D
1 reviews | Active since Nov 2024
05 Nov 2024, 11:06
Ambassador cancelation request
I have been trying to get ahold of your agents from the number you have put online and your customer service email but I haven't received a response. One of the agents said that she would file a request for me to cancel my ambassador membership and she still hasn't gotten back to me. A day later I received an sms about a debit order. I feel as though I'm being ignored by your agents because nobody is answering their calls and emails.
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Replies (2)YD
Yolanda D's updateReviewer Update
05 Nov 2024, 11:57Thank you for the response, I appreciate it so much.
YD
Yolanda D's update05 Nov 2024, 11:57
Reviewer Update
Thank you for the response, I appreciate it so much.
Isabella Garcia's replyOfficial
05 Nov 2024, 12:21Dear Yolanda,
I trust this message finds you well. I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard. Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this morning.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid day ahead.
Warmest Regards,
Andri OlivierClient Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this message finds you well. I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard. Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this morning.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid day ahead.
Warmest Regards,
Andri OlivierClient Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply05 Nov 2024, 12:21
Official
Dear Yolanda,
I trust this message finds you well. I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard. Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this morning.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid day ahead.
Warmest Regards,
Andri OlivierClient Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I trust this message finds you well. I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard. Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this morning.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid day ahead.
Warmest Regards,
Andri OlivierClient Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za