SH
Siyamthanda H

1 reviews | Active since Dec 2024

11 Dec 2024, 10:54

Ambassador box I didn't order

I'm so angry that they dropped a box at my store I didn't even order without my concern. I've asked Isabella to cancel everything coz I won't be paying for something I won't use. I don't want to be an ambassador and won't pay for this box, they better come back and collect it and remove my details from their system.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply11 Dec 2024, 11:52
Official
Dear Siyamthanda,

Thank you for taking the time to speak with me earlier today. It was a pleasure connecting with you and addressing your query.

I would like to assure you that I have already finalized all the necessary arrangements in line with our discussion. Additionally, I have sent a detailed follow-up email for your reference and convenience.

On behalf of Isabella Garcia International, please accept my sincere apologies for any inconvenience you may have experienced. We deeply value your continued support and are dedicated to ensuring a seamless and satisfying experience.

Wishing you ongoing success on your skincare journey. 

Kind regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za