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Vicki B

1 reviews | Active since Nov 2020

13 Nov 2020, 09:36

Amazing Products

Hi I love their products and they really work on my skin however their consultant that helped me gave me the wrong skin products which I ended up returning and I eventually had to buy the correct products from them which work on my skin now. Otherwise they need to change the courier they use for deliveries. Otherwise I l Iove their products and would recommend them to anyone.

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Replies (3)
Isabella Garcia
Isabella Garcia's reply13 Nov 2020, 09:53
Official
Hello Vicki,

Thank you for taking the time to post this review.

We happy that our products have provided you beautiful results as promised. It is compliments like these that make us love what we do.

We appreciate your feedback and have taken it into account. We always strive to provide you with the highest levels of service and we are willing to improve on our operational processes to achieve that goal.

We look forward to many more dazzling interactions with you.

Warm regards,

Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za


VB
Vicki B's update13 Nov 2020, 11:28
Reviewer Update
When I renew my beauty box next year April I would like to change the milk cleanser for a normal face wash as it works better on my skin and there is a few other products I will have to change that did not work for me. Otherwise I am quite happy with the products.
Isabella Garcia
Isabella Garcia's reply16 Nov 2020, 11:51
Official
Good day Vicki,

We have received your massage and taken into account your request.

Your next hamper will be due on 2021/03/18 and we will sms you to advise you when it is ready so that you may be assisted with any changes.

In the mean time,  will change the Cleansing Milk for  face Wash.

May you have a wonderful week further.

Warm regards,

Charlotte Ndlovu
Specialised Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za