1 reviews | Active since May 2018
AFRIKAANS IS NOT A BUSINESS LANGUAGE! STOP ENGAGING YOUR CUSTOMERS IN AFRIKAANS, BUT ENGLISH! SHAME ON YOU!
Isabella call center answers calls in Afrikaans in this day and age. How do they know that I speak the language? Is English not supposed to be a business language? They deliver free gifts to everybody even if you don't speak Afrikaans. They want Africans to support them. Africans please open your eyes. ENGLISH is a business language!!!!!!!!!! please change your ways!
Your call center is **********!!!!
Angry Customer!!!
Dear Nolwazi,
Thank you for making the time to take my call this afternoon.
I sincerely apologise for the offensive encounter you've experienced.
Isabella Garcia is a diverse and multi-cultural company and we can assure you that it was with no intention that we answered the call in a manner that offends you.
We have put measures in place to ensure that this does not happen in the future.
We value our relationship with you as a client and we look forward to many more positive interactions with you.
Always at your service,
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Dear Nolwazi,
Thank you for making the time to take my call this afternoon.
I sincerely apologise for the offensive encounter you've experienced.
Isabella Garcia is a diverse and multi-cultural company and we can assure you that it was with no intention that we answered the call in a manner that offends you.
We have put measures in place to ensure that this does not happen in the future.
We value our relationship with you as a client and we look forward to many more positive interactions with you.
Always at your service,
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za