MM
MARTHA M

1 reviews | Active since May 2021

19 May 2025, 15:01

*****

I aske that my debit order be cancelled and they did not and aske for a refund because I have never received my order but still no refund and no debit order stopped

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply19 May 2025, 15:35
Official
Dear Martha,

Thank you so much for reaching out and for taking the time to share your experience with us. We truly value the opportunity to assist you and are grateful for your trust in Isabella Garcia.

I’ve personally followed up with you via email to provide more detailed assistance and to ensure that your concerns are fully addressed. Your satisfaction is incredibly important to us, and we remain committed to offering the level of service and care that you rightfully deserve.

Please know that you are always welcome to reach out should you have any further questions, concerns or if there’s anything else we can assist you with—we would be absolutely delighted to help.

Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za