BB
Bree B
1 reviews | Active since Jul 2016
02 Jun 2026, 17:32
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I enquired about about Isabella products in December 2025 as I saw the advert on Facebook. I was contacted by an agent from Isabella Garcia who marketed the products very well and asked me questions about my skin type etc. I agreed on a payment term of R332.22 per month for 12 months, starting in January 2026, on condition that the products I ordered was going to be delivered before then. To my surprise, 6 months later a debit order goes off on 01 June 2026 and I still have not received the products yet. How can I pay for products not in my disposal? What **** is this?
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Isabella Garcia's replyOfficial
03 Jun 2026, 13:25Dear Brenda
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day further.
Warm Regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day further.
Warm Regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply03 Jun 2026, 13:25
Official
Dear Brenda
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day further.
Warm Regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
I have also requested the sales agreement recording and I am looking forward to providing you with the necessary feedback.
Wishing you a lovely day further.
Warm Regards,
Charnu Du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za