LP
Lizé-Monique Purchase

1 reviews | Active since Sept 2023

01 Sept 2026, 08:33

⭐ 1 STAR – ABSOLUTELY DISGUSTING CUSTOMER SERVICE

⭐ 1 STAR – ABSOLUTELY DISGUSTING CUSTOMER SERVICE I am extremely disappointed and frustrated with Isabella Garcia. I have tried multiple times to cancel my subscription, both by phone and through emails, and despite repeatedly making it clear that I want the subscription CANCELLED, they simply refuse to sort it out. What makes this even worse is that they continue sending me products and so-called “gifts” that I did not ask for and do not want, and then expect ME to pay for them. How is this acceptable customer service? I have contacted them more than once and clearly requested cancellation, yet they continue sending items as if my requests mean absolutely nothing. It feels like they are deliberately making it difficult for customers to cancel so they can continue charging them. I should NOT have to repeatedly phone, email and beg a company to cancel something I no longer want. Once a customer has clearly requested cancellation, the company should process it instead of continuing to send unwanted products and invoices. This entire experience has been incredibly frustrating, time-consuming and unacceptable. I will never recommend Isabella Garcia to anyone after this experience. If you are considering signing up, think twice before giving them your details. Based on my experience, getting out of the subscription is far more difficult than getting into it. Isabella Garcia, please stop sending me unwanted products and stop expecting me to pay for items I have repeatedly asked you not to send. I want my subscription CANCELLED.

0
Replies (0)