WORST SERVICE EVER

I have ordered a new service more than a month ago. i have been promised installation before the end of the month (May 2015). now, i am told that Neotell doesnt have any stock of Wimax equipment. which is fine, but then Chase and Shivonne start lying to me! they promised to keep me in the loop at all times, which they didnt, they promised to then get me a loan unit, which they didnt. i threatened them to go to another supplier, they did not even have the decency to mail me back or call. This morning Chase said they have a loan unit which they will deliver as soon as he gets into the office. well, i guess he is still not in the office then, because i havent heard from him the whole day!<br> <br> they both said they escilated it to TOP MANAGEMENT at Neotell, but i havent been called by ANYBODY! i am sitting in my office using my phone as a rooter to all my devices! who is paying for my Vodacom data? <br> <br> this is truely the worst client service experience of my life!