Who is the new account manager for LTS?

As the headline suggests the old account manager for Learner Tracking Systems, Llewellyn Mycroft, has left the employment of Internet Solutions more than a month ago. We have a new account manager but after more than a month we still have no idea who that might be.<br> <br> The problem started when we tried to increase our Attix backup space on our second managed hosted server. We spoke the Attix channel manager Gavin Ramsay and he was most helpful. He advised us and got us the relevant forms to complete to get the job done. We promply completed the forms, scanned and emailed it to Llewellyn Mycroft. We then received an auto reply from Llewellyn's email address informing us that he has left IS. We proceeded in contacting the accounts department at [Email Removed] and after a week received no reply. Yesterday we logged a call with [Email Removed] [IS #***] and the email was forwarded from Support to Tharick Jithoo and I have still received no reply from anyone else at IS.<br> <br> When Llewellyn took over from Julie Lemkis he took the trouble to drive out too our business and introduce himself as our new account manager, now we can't even get a phone call. What is up with that?