SLOW SPEEDS DURING PEAK HOURS AND TERRIBLE LATENCY

To whom it may concern.

Regarding the CELL-C from Webafrica, I took the 100GB LTE-A package from Webafrica and been using the service for three months now thus far I have been getting good speeds etc... However, during peak hours from 18:00 till 22:00/23:00 I'm getting terrible speeds up to 4Mbps (if i'm lucky, other times I'm getting 0.5Mbps. I have purchase an LTE Antenna (11dbi) that is facing the tower, here is my signal results. RSRP: -69 RSSI: -51 RSRQ: -4 SINR: +14 With these signal figures it indicates that I have full signal. Sometimes at night over this past weekend from the 15th to the 17th the tower just went offline, My RSRP went to -90 and all the other figures mentioned above has drastically lower in signal strength for about 4-7 hours. I just want to know if someone is doing something about the terrible latency (209ms) and slow speeds during peak hours... You will probably say during the day you have great speeds etc, but I am not at home during business hours... Any help will be appreciated.