Poor service

<p>Internet solutions ( division of Dimension data ) who manages the internet services of Vitalitybroadband( Discovery) has been very disappointing in respving my query.</p> <p>They have abn ongoing problem not to deduct the debit order on the 1st of every month as instructed, but sometimes only deduct as late as the 10th of the month resulting in debit orders not successful . This happenened in January 2017 and despite me sending numerous proof of payments through, they allways state taht it was not attached on the email and this is after they have confirmed on a recorded line that it was attached. They are ignoring my emails and when i call in all they state is that the proof of payments have been sent to teh Finance dept.</p> <p>It is now 3 months and they have still not updated my invoices on the system with teh proof of payments made. </p>