Paying for a service that i do not receive

Item: Internet Solutions
Rating: 2
Author: Altaaf S

I have signed a contract for a 10 meg fibre line at a cost of R12500 with access and to date have not received this service. My line peaks at 2megs with average speeds (upload and download below 2megs. Despite repeated communication to 3 engineers no resolution. Internet solutions you have impacted significantly on my business.

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Replies (1)

Internet Solutions's replyOfficial

04 Jan 2016, 07:07

Hello altaafs,

Thanks for bringing this to our attention. I will speak to the necessary teams to get this sorted out for you.

Regards
Duncan Alfers - Digital Marketing Manager

Internet Solutions's reply04 Jan 2016, 07:07

Official

Hello altaafs,

Thanks for bringing this to our attention. I will speak to the necessary teams to get this sorted out for you.

Regards
Duncan Alfers - Digital Marketing Manager