Pathetic Service Received During Contract and Continued after Cancellation

<p>We canceled our services in Novemeber 2016 and received confirmation of such, at the begining of March 2017 we received a further invoice which we have been attempting to query with Florence Motsemme, she is completely incapable of responding to emails or actually doing her job, multiple emails and phone calls have been made and after a month still no response. This is the standard level of service provided by Florence Motsemme from Internet Solutions as we experienced exactly the same during our contract and was part of the reason for cancelling, If she is assigned to your account I would immediatly request an alternative to be assigned to avoid the terrible service she will provide.</p>