LP
Lucua P
1 reviews | Active since Oct 2014
15 Jul 2015, 11:27
Pathetic Account management service
I literally called IS 7 times now, to get a PERSON (not an answering service) to speak to for a internet speed upgrade. We have been with IS for years but I dont know who is the account manager. How is it possible that as a client I am unable to request an upgrade in service????
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Internet Solutions's replyOfficial
15 Jul 2015, 11:33Hello lucuac@,
Thank you for bringing this to my attention. This is certainly not how we like to do business so I will ask our client services team to investigate and contact you to get you what you need.
Regards
Duncan Alfers - Digital Manager
Thank you for bringing this to my attention. This is certainly not how we like to do business so I will ask our client services team to investigate and contact you to get you what you need.
Regards
Duncan Alfers - Digital Manager
Internet Solutions's reply15 Jul 2015, 11:33
Official
Hello lucuac@,
Thank you for bringing this to my attention. This is certainly not how we like to do business so I will ask our client services team to investigate and contact you to get you what you need.
Regards
Duncan Alfers - Digital Manager
Thank you for bringing this to my attention. This is certainly not how we like to do business so I will ask our client services team to investigate and contact you to get you what you need.
Regards
Duncan Alfers - Digital Manager