No Response and bad service

<p>I have been trying to get a response from Internet Solutions for over a month to get a breakdown of my monthly invoice, just to see why</p> <p>the account is so high. The only feedback I got in the beginning is that it has been escalated to the technical department and they don’t know why it is taking so long.</p> <p>I have even involved the managing partners assistant and YET nothing has come from it. Just “O I’m sorry, it will be escalated”</p> <p>Now they don’t even bother responding to my emails or my phone calls. It is so frustrating that no one cares about service anymore!!!</p>