No Mails for 2 weeks and counting

<p>On the 06 May we noticed that we were not recieving e-mails. We assumed it to be a connectivity issue. But then on the 09 May when we had still recieved no mails we called Internet Solutions, our provider, having taken over Mweb Business. We tried logging into our mailbox online through the web portal using Explorer, Chrome and Fire Fox and no difference. They said it must be a PC issue, like Java or flashplayer. So we updated all those, but nothing changed. The we checked a different mailbox it worked. So we called them back and again went through that long process. No difference. The technicians didn't seem to think there was an issue until they sent a tst mail which never came through, although we are able to send mails. We took down a call reference *** and they said they would schedule an "advanced" agent to call us in 2 days time!!!!! Luckily the call came the next day to say all was resolved, but when we checked it wasn't. They called the day after, still nothing. Today, same storey. We haven't had mails since 05 May - NOTHING - so all our invoices and accounts aren't coming through, no Eskom bills, Telkom, their own IS bills, etc. Our tenders and quotation acceptances... try having no mails for 2 weeks in this day and age and see how tough it is to operate. When I asked when it will be resolved, days, weeks, months??? they laughed saying, not MONTHS... so this can still go on for WEEKS???? PATHETIC</p>