MC
Manuel C
1 reviews | Active since Jan 2012
19 Jul 2015, 19:06
MWEB Hosting
So MWEB has, for some or other reason, had a catastrophic event that has affected all users server hosting.<br> <br> They handled this by ignoring ALL calls from clients, provisioning new VM's to be populated by the clients themselves and not giving ONE explanation about what happened to the data and the so called backups and redundancy.<br> <br> MWEB, if you want to close this Hello Peter complaint, explain PUBLICLY, what happened and how you **** about any redundancy and backups of these servers.<br> Apologize to your clients and explain how this happened and why you decided to keep quiet instead of keeping your clients informed from the get go.<br> <br> A person cant help but feel that YOUR response to this means you knew you were in trouble and could not face the music. So face it now. <div><br></div><div><em>(Supplier name changed from Mweb to Internet Solutions by Hellopeter.com)</em></div>
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Internet Solutions's replyOfficial
22 Jul 2015, 11:31Hello Mannyfs1,
Thanks for the message, the HelloPeter team has moved this over to the Internet Solutions account. I do understand your frustration and want to confirm whether you received the explanatory email that was sent out to affected clients. I will ask the team to send this through to you with all the information.
Thanks for the message, the HelloPeter team has moved this over to the Internet Solutions account. I do understand your frustration and want to confirm whether you received the explanatory email that was sent out to affected clients. I will ask the team to send this through to you with all the information.
Best regards,
Internet Solutions's reply22 Jul 2015, 11:31
Official
Hello Mannyfs1,
Thanks for the message, the HelloPeter team has moved this over to the Internet Solutions account. I do understand your frustration and want to confirm whether you received the explanatory email that was sent out to affected clients. I will ask the team to send this through to you with all the information.
Thanks for the message, the HelloPeter team has moved this over to the Internet Solutions account. I do understand your frustration and want to confirm whether you received the explanatory email that was sent out to affected clients. I will ask the team to send this through to you with all the information.
Best regards,