MR
Melissa R
1 reviews | Active since Feb 2012
01 Dec 2015, 10:29
ISIgnite ignores complicated technical problems
It has been one month since I registered a client of mine with Internet Solution's ISIgnite. In this time, they have still not been able to get my client's e-mail working despite multiple support queries logged.<br> They promise to resolve and call me back - FOR A MONTH!<br> I cannot use a service which doesnt provide service, however I cannot move all my clients easily to another service provider. BUT I WILL if need be.<br> Why can I ot get any resolution with this??
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Internet Solutions's replyOfficial
01 Dec 2015, 11:54Hello Melissa Rowlston,
Thanks for bringing this to our attention and apologies for the experience. I will ask the team to take a look at this and get the issue resolved.
Regards
Duncan Alfers - Digital Marketing Manager
Thanks for bringing this to our attention and apologies for the experience. I will ask the team to take a look at this and get the issue resolved.
Regards
Duncan Alfers - Digital Marketing Manager
Best regards,
Internet Solutions's reply01 Dec 2015, 11:54
Official
Hello Melissa Rowlston,
Thanks for bringing this to our attention and apologies for the experience. I will ask the team to take a look at this and get the issue resolved.
Regards
Duncan Alfers - Digital Marketing Manager
Thanks for bringing this to our attention and apologies for the experience. I will ask the team to take a look at this and get the issue resolved.
Regards
Duncan Alfers - Digital Marketing Manager
Best regards,