*********** staff

<p>On the 7th of June I made a cal at about 16h10 l to the internet banking contact centre for the to unblock my account,I was told that it will be done within an hour and had been given a reference no C***2 to my surprise it was not done withing an hour.I called again on the 08th June at 14h30 and same this was done and told me to logon again after an hour with a reference no.C***2 and yet again same thing happened.I was still blocked .I then called again around 16h15 and I was told that the people to help me work from 08h00 till 16h00.My problem is will my issue ever be resolved as it takes long for them to do so and nobody seem to know what they are doing,as they keep ongiving me false promises.</p>