Domain Registration

<p style="background-color: #ffffff; color: #555555;">okay, so I'm in the process of starting up my own company. On May 2 2016, I decided to go with Internet Solutions to have my domain registered. May 3rd 2016 I received a mail from someone at IS Ignite telling me that my domain has been registered as requested.</p> <p style="background-color: #ffffff; color: #555555;"> </p> <p style="background-color: #ffffff; color: #555555;">it being my first time doing all of this, I rep**** to the mail and asked if there is any other details needed from me or what else I have to do now. 11 DAYS LATER, STILL NO RESPONSE.</p> <p style="background-color: #ffffff; color: #555555;"> </p> <p style="background-color: #ffffff; color: #555555;">I've logged several tickets this week to try and change details of my domain and have been sent around from pillar to post. IS Ignite tells me to log a call with IS, IS tells me they can't assist me as I don't have an account number or any details.</p> <p style="background-color: #ffffff; color: #555555;"> </p> <p style="background-color: #ffffff; color: #555555;">What do I do now?????? A very helpful lady by the name of Marie tried assisting me yesterday (13 May 2016) and for the first time I managed to get my account number. She logged another service request on my behalf for a tech to call me. After following up twice, I was told the technician working on it will give me a call back and was 're-assured' it will happen today(13 May 2016). Guess what, I'm still waiting!</p> <p style="background-color: #ffffff; color: #555555;"> </p> <p style="background-color: #ffffff; color: #555555;">i need to get my website up and running but cannot do so as IS does not seem to care!!!</p>