MR
Melissa R
1 reviews | Active since Feb 2012
07 Sept 2015, 12:06
Absolutely no interest in helping me
I have sent multiple \emergency"messages to the technical support team for multiple issues on multiple website hosting and domains. But either I get told it has been escalated or no one ever responds. I have been waiting for over a month to get my bouncing e-mails sorted out - but no one cares. I have 9 domains and hosting with IS and still no response. I am 1 day away from moving EVERYTHING away from IS and I will ensure I never use them for any other clients in the future.<br> What a farce - this is no internet solution!"""
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Internet Solutions's replyOfficial
07 Sept 2015, 12:18Hello Melissa Rowlston,
Thanks for bringing this to our attention and I would like to ensure this gets resolved as quickly as possible. I have asked our client services team to take a look and we will be in touch shortly using the contact details provided.
Regards
Duncan Alfers - Digital Manager
Thanks for bringing this to our attention and I would like to ensure this gets resolved as quickly as possible. I have asked our client services team to take a look and we will be in touch shortly using the contact details provided.
Regards
Duncan Alfers - Digital Manager
Internet Solutions's reply07 Sept 2015, 12:18
Official
Hello Melissa Rowlston,
Thanks for bringing this to our attention and I would like to ensure this gets resolved as quickly as possible. I have asked our client services team to take a look and we will be in touch shortly using the contact details provided.
Regards
Duncan Alfers - Digital Manager
Thanks for bringing this to our attention and I would like to ensure this gets resolved as quickly as possible. I have asked our client services team to take a look and we will be in touch shortly using the contact details provided.
Regards
Duncan Alfers - Digital Manager