MR
Melissa R

1 reviews | Active since Feb 2012

25 Mar 2015, 07:50

12 days and still no Email

Hello,<br> <br> I am using Internet Solutions ISIgnite package after beeing wooed by them at the 702 Business Event.<br> <br> I have been using their ISignite service for 12 days. I have created multiple support tickets and spoken to support staff on 3 separate occasions. But my site builder, email address and domains are still not working.<br> I cannot be without email for one more day - this is ridiculous!<br> I am very unimpressed with the service and products. I ported my email days ago and am no sitting with email addresses that do not work. I am very unhappy!<br> The service and resolution of this matter have been appalling and all I want to do is leave and deal with someone who can do what they say they can.<br> <br> Totally unacceptable and really frustrating!

0
Replies (1)
Internet Solutions
Internet Solutions's reply25 Mar 2015, 08:18
Official
Hello Melissa Rowlston,

Hi Melissa

Thanks for bringing this to our attention. I will speak to the Ignite team to try and get this resolved as quickly as possible and we will make contact through the details provided in your profile.

Regards
Duncan Alfers - Digital Manager