MN
Martha-Jean Necodemus

1 reviews | Active since Oct 2021

05 Oct 2021, 10:47

Worst Learning Institution in Souht Africa

My student number is ***1. Since I registered at IQ Academy my life has been miserable. The only thing that goes right is registering. My contract was for 24months * R479/month. My first payment was in October 2020 and my last payment was due September 2022. But I paid up my account. I am getting harassed left right and centre for arrears that I don't even owe. Each person I speak to requests me to email my proof of payments, which I do and they promise that my payments will be allocated. Until today nothing has been done. I have even been handed over to debt collectors called DMC. The supervisor there is called Bukiwe Gadidi. She reponds to all my emails and she tells me she has forwarded everything to Finance at IQ Academy, but until now, I get messages for arrears. The only other helpful person is Ayanda Mdekazi. He is a lecturer and he always fights for my assignments to be marked because they say my assignments can't be assessed because my account is in arrears. I have lost track of the number of phone calls I have made and that have been made to be. Even the number of times I have sent all my proof of payments is phenomenal. I am just tired and I can see the rate at which I am going I will be wrongfully black listed. And when these guys don't get hold of me they harass my husband. I regret registering with IQ Academy and I will never ever recommend them to anyone. I used to get responses on Facebook now my posts are deleted. Does that mean that no-one can allocate my payments? i have 3 assignments that have to be assessed and I know that if Ayanda doesn't put pressure i won't get joy. These are the kind of stories that make it to check point. This is a very ***** company pretending to be what they are not. Once you are a registered student, all hell breaks loose

0
Replies (6)
iQ Academy South Africa
iQ Academy South Africa's reply05 Oct 2021, 12:44
Official
Thank you for bringing this matter to our attention.
We will investigate and contact you directly.
Please accept our apologies for the negative experience you have had.

Regards
IQ Academy 
MN
Martha-Jean Necodemus's update10 Oct 2021, 14:38
Reviewer Update
Good day. I received my academic record on Friday. Thank you for that. But my Ican profile still shows a balance of R7,559.00. When will my payments be allocated? Who can I email to get this done right. I believe the student support team has been doing their work. Even the DMC team. The problem is at Finance. They are not allocating payments. This has gone one for too long honestly and it isn't fair to me at all.
iQ Academy South Africa
iQ Academy South Africa's reply11 Oct 2021, 12:30
Official
Good Day Martha-Jean, your payments have been allocated. Please see the updated statement sent to your email.  
Regards
IQ Academy 
MN
Martha-Jean Necodemus's update11 Oct 2021, 12:40
Reviewer Update
Good day

I saw it, thank you. I did my own reconciling. The payment for March 2021 was captured twice. The payment for 24 May 2021 was not captured. I attached the proof of payment so that the correct capturing is done.


MN
Martha-Jean Necodemus's update11 Oct 2021, 12:44
Reviewer Update
It's fine, I have seen the payment I was referring to. I am happy that I am not going to have any comebacks. I am just waiting for my certificate now
iQ Academy South Africa
iQ Academy South Africa's reply11 Oct 2021, 17:00
Official
Once your certificate request has been completed you will be advised through email. A courier company will be sent to deliver the certificate.