LP
Lemeulla P

1 reviews | Active since Feb 2021

02 Feb 2021, 09:45

Worst institution ever!

Last week Friday - 29 Jan - I inquired at this institution for a course in HR. They then called me to setup the studies. She proceeded with everything and advised me that no deposit was due as this was calculated into the monthly fees. She then said that the registration would only be successful once my documents were submitted. After the call I emailed her to say that I don’t want to proceed with the application. My email was addressed to her - *** as well as the general mailboxes - Info@iqacademy and admissions@iqacademy but no one responded.

Over the weekend I got an sms saying I need to pay the deposit in order for my registration to be complete. I then sent another email to them to cancel the application.

Yesterday - 1 Feb- I received morè SMS’s stating my address for delivery of study material as well as my student number and credentials for the student portal, I emailed again to cancel the application.

Till now, I have not received one response regarding the cancellation of the application. Instead they keep registering everything and sending me sms to pay the fees.

Quite frankly the service is poor because number one, she said no deposit was due yet I am getting messages to pay the deposit, number two, the lack of professionalism the institution has to not respond to a single email I’ve sent. Quite appalling to say the least.

I’ve read reviews on this platform that have indicated that they do this kind of thing and then you are indebted to them, they list you on the credit Beuro etc and that makes me not want to proceed with this institution even more.

So please; I want to cancel the application and I hope that this platform at least helps me to get this done since I get no response on email!

0
Replies (2)
iQ Academy South Africa
iQ Academy South Africa's reply02 Feb 2021, 16:56
Official
Thank you for bringing this matter to our attention.
We will investigate and contact you directly.
Please accept our apologies for the negative experience you have had.
Regards
IQ Academy
iQ Academy South Africa
iQ Academy South Africa's reply05 Feb 2021, 14:38
Official
We are pleased to advise that your query has been resolved.Please feel free to contact us directly should you have any further queries.

Regards
IQ Academy