JJ
Jade J

1 reviews | Active since Jul 2016

22 Nov 2016, 07:36

What feels like haras*****t

<p>I am a student through IQ Academy and would like to know if any other students also get continious phone calls? My employer paid my fees in full in October 2016 - I know get calls almost every 2nd day telling me that my account is in arrears when will i make payment. The moment I tell them that my account is full paid until 2018, suddenly they realise it and say "oh sorry - we didnt pick it up on the system". Now I am getting calls at 6h30 in the morning and when I ask what the calls are about - they promptly put the phone down in my ear almost as though I am not allowed to ask why I am receiving these calls?</p> <p>I find this highly unprofessional and if this is the type of service received, I feel that I need to deregister and study through a different higher learning institution adn request a full refund. </p>

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Replies (1)
iQ Academy South Africa
iQ Academy South Africa's reply20 Jan 2017, 10:34
Official

Thank you for bringing this matter to our attention.

We are pleased to advise that your query has been resolved.