VERY RUDE consultants when handling enquiries from potential students

I enquired about a course on Facebook and submitted my details to be called. The consultant called at 10am, asked a few questions, my name, the course I'm interested in studying about THEN accelerated...it was like he was reading some script, he was busy talking, continued talking...Remember the course is....remember it's for ....months I politely asked him to slow down as we haven't spoken and I haven't gotten any information from their Academy so he cannot expect me to remember what I haven't been told,Can he please slowly start from the beginning and explain properly. He then mumbled rudely and hang up on me. I did report to their website too,Dambisa responded"That is why I have escalated the mater to his superior."This is disppointing and very alarming as to what exactly they are teaching if their call centre consultant cannot have a desent conversation...Was looking forward to study online with them but this has made me question the type of support that i will get if register with them.