PM
Pretty M

1 reviews | Active since May 2022

26 Oct 2024, 09:14

Very poor service and regret working with you

Poor service I enrolled with IQ. How ever 4 months later I lost my job I contacted them to let them know that I am currently unemployed and I would like to cancel my course however their consultant told me it was impossible to cancel I ask hance I said I won't be able to pay I'm no longer working, few months later they called and i told them that i am still not working to my suprise earlier this month i got a call from Dubt collecter that loan has been allocated to them. How I tried cancelling and this is educational my choice of learning how can they do such.now I was on an interview was told my credit score was affected by you selling our information to creditors

0
Replies (3)
iQ Academy South Africa
iQ Academy South Africa's reply29 Oct 2024, 12:14
Official
Good day Pretty, 

We have tried calling you without success. Kindly refer to your emails, we have requested a few details from you with regards to resolving your enquiry. We will respond once received. 

You are welcome to contact us on *** for prompt assistance in this regard.

Regards, 
Rachel - iQ Academy
PM
Pretty M's update10 Nov 2024, 11:15
Reviewer Update
I've never received any calls or email I tried calling you a week ago I was told my case is still under investigation here on the platform you pretend as you communicating with us which is lies
iQ Academy South Africa
iQ Academy South Africa's reply11 Nov 2024, 08:33
Official
Good day Pretty, 

We have yet again reached your voicemail. Please refer to email sent to you on the 29th of October 2024. 
Alternatively, please feel free to reach me on *** with regards to resolving your complaint. 

Regards, 
Rachel -iQ Academy