Unhappy student

On the 6th of September at around 21h00 I wrote a review of IQ Academy complaining about their poor service and failure to provide me with my Certificate after completing my course. Surprisingly, an hour later I got an email saying that my parcel was on the way to me. How ironic, I wonder if they have a night shift. I still wouldn't recommend them to anyone after the heart aches their staff gave me. I thank God that I got my certificate but really doubt if I would get any help from them should I loose it.