Unhappy IQ student

Good evening

My name is Anthea and my daughter Chelsea Sandra Petersen DOB 21.03.99 a course with IQ academy for 12 months and they debited her account monthly.

Now the 12 months is over but they still want to debit her account and when we try to call or email them no reply. They put money in her account and they take it the same time again this is causing unnessary bank charged for my daughter. I want to know why all this is happening and why they are still taking money. I am extremely upset we have all the payments on record as well.

We what in answer from them.

Thank you in advance Anthea Petersen