UNHAPPY

i have registered for a short course last week Thursday. i was told after my call i would receive a sms with my student number and details for my student login portal. i also made my 1st payment on Friday morning so i could receive me study material sooner then waiting for the dept order to go off at the end of the month and receive my study materials next month. i also was told that i would get an sms from my bank to accept the dept order from I Q. It is now Tuesday, and i have receive nothing??? i called yesterday and the lady said i should wait? wait for? its been 3 working days since i registered? how much longer do i wait? am i registered or not? has my payment been received? are my study materials on its way or not? i paid early because i didn't want to wait for end of the month, i wanted to get started earlier, but i'm not getting any answers on what the hold up is? Today i get a call form Thabo i think who says he sees im registered on the system but he does not know what the hold up is, he will check and get back to me. that was this morning, still no answers???? I'm thinking of rather cancelling everything and go to another institute.