JW
Jade W

1 reviews | Active since Oct 2014

15 May 2021, 06:19

STUDY MATERIAL NEVER RECEIVED AND NOW HANDED OVER FOR NO PAYMENTS BUT NO CUSTOMER SERVICE FROM IQ ACADEMY!!!!

Apparently I owe IQ Academy for a course that I never paid for, didn't get the study material and no monry was ever debited from my account. So now four years later I get handed over to DMC Debt Collectors. Not once did IQ Academy ever call me for a reason why I did or could not pay. This debt is prescribed already and I have never acknowledged it. When I was cintacted yesterday during my family time, I refused to acknowledge any monies I owe to IQ Academy. How can you now want money FOUR YEARS LATER THE DEBT IS DEAD AND WHY THE HELL IN HEAVEN'S NAME DO YOU NOT TRY AMD CONTACT THE STUDENTS TO SEE IF THEY HAVE RECEIVED THEIR STUDY MATERIALS AND WHY THERE WAS NO PAYMENT??????? I want this debt cleared as in written off my name as it is prescribed. You cannot expect someone to be paying for something they have never received.

0
Replies (2)
iQ Academy South Africa
iQ Academy South Africa's reply15 May 2021, 08:46
Official
Thank you for bringing this matter to our attention.
We will investigate and contact you directly.
Please accept our apologies for the negative experience you have had.

Regards
IQ Academy
JW
Jade W's update15 May 2021, 10:09
Reviewer Update
I hope you sort this out immediately as now how can I pay for something that I have never used!? This is ridiculous honestly. I expect proof that it is sorted as well once it is done.