TV
Taryn V

1 reviews | Active since Mar 2015

31 Mar 2015, 10:36

Star Employee

I expected my study material to be delivered within 21 days, not 21 working days. I sent an email through and Qambile phoned me and explained everything to me in a professional and friendly way he went out of his way to assist me and even called me back the same day to give me a delivery date. On the delivery date he called to make sure that I had received my study material. I am very impressed with his customer service as the service I got from him was excellent compared to a the other ladies I have spoke to.

0
Replies (1)
iQ Academy South Africa
iQ Academy South Africa's reply31 Mar 2015, 11:23
Official
Hello TarynvanVuuren,

Thank you for bringing this positive feedback to our attention.

We are pleased to hear that your query was resolved with excellent service from Qaqambile.



Kind Regards