TM
Thembinkosi M

1 reviews | Active since Apr 2013

06 Aug 2021, 08:07

Scary service to the Students

IQ Academy has got the most disturbing service, Since i registered with them it has been a night mare. I paid in February the agent told me i will start in March that never happened the ican system had not registered my course. when i queried was told i will only start in May was a long thing that the agents became rude and could help. Only when i spoke to the lecture or tutor whom resolved the whole query.

I have changed banks from Capitec to FNB, FNB has sent emails a number of times to transfer the debit order from Capitec to them IQ academy never rep**** to those emails. i ended up calling the academy myself i was promised the banking details will be changed till this date nothing was done this months payment still went off the Capitec account if i had no cash in that account I would have them calling me none stop. I am slowly loosing trust in this school I even wonder if I will receive my certificate after this Horrifying experience. an email has been sent again today I wonder if the banking details will be changed.

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Replies (1)
iQ Academy South Africa
iQ Academy South Africa's reply07 Aug 2021, 10:46
Official
Thank you for bringing this matter to our attention.
We will investigate and contact you directly.
Please accept our apologies for the negative experience you have had.

Regards
IQ Academy