1 reviews | Active since Aug 2012
Refusal to cancel and refund my money
In February 2019 i app**** with this institution and paid the registration fee, a week later as i was unable to log onto your portals etc i decided to cancel my contract/ registration and i was emailed a cancellation form to complete, which i did, sent through the proof of my payment and requested that i am refunded. I did not receive any of your stationery yet i get billed and sms advising that my account is overdue, please people, i will go to the media if my money isn't refunded and i am listed with the bureau for something i know i canceled long ago. below is a response that my cancellation was received yet my email goes unanswered and keep getting sms when the contract is cancelled. I am sure to CPA does not condone such behavior which i intend sending all the emails i forwarded to your institution for the poor service i am now receiving. below is an acknowledgement of my cancellation. WHERE IS MY MONEY? Eddie Pieterse (IQ Academy) Feb 28, 10:15 SAST Hi Winston
Your request to cancel has been approved and a confirmation SMS sent to you. Should you wish re-register please feel free to contact us on ********** 054.
Stay Blessed ? IQ Academy
We will investigate and contact you directly.
Please accept our apologies for the negative experience you have had.
Regards
IQ Academy
We will investigate and contact you directly.
Please accept our apologies for the negative experience you have had.
Regards
IQ Academy
Please feel free to contact us directly should you have any further queries.
Regards
IQ Academy
Please feel free to contact us directly should you have any further queries.
Regards
IQ Academy
