TM
Thabo M
1 reviews | Active since Jul 2025
02 Jul 2025, 07:59
Refund payments
Morning my name is Thabo mnane for a while I was trying to reached since you make me join but I didn't receive any thing on my side no book's, form nothing it's just they don't forget to purchase my money for 3 months come on please give me back my money
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iQ Academy South Africa's replyOfficial
02 Jul 2025, 09:05Good day Thabo,
Thank you for your enquiry. As discussed during a telephonic conversation earlier this morning, we would like to confirm the following: you enrolled in January 2023 and were granted full access to your course. Throughout your course term, we sent several emails with guidance on how to log in and access your course materials.
Regrettably, our records show that you did not make use of the course platform and only made two payments during the 24-month course duration. Please note that your course term concluded in January 2025.
In light of this, we regret to inform you that no refund is due.
However, you are most welcome to register anew should you wish to pursue another course with us.
Should you require further clarification, please contact us on ***.
Regards,
Rachel -iQ Academy
Thank you for your enquiry. As discussed during a telephonic conversation earlier this morning, we would like to confirm the following: you enrolled in January 2023 and were granted full access to your course. Throughout your course term, we sent several emails with guidance on how to log in and access your course materials.
Regrettably, our records show that you did not make use of the course platform and only made two payments during the 24-month course duration. Please note that your course term concluded in January 2025.
In light of this, we regret to inform you that no refund is due.
However, you are most welcome to register anew should you wish to pursue another course with us.
Should you require further clarification, please contact us on ***.
Regards,
Rachel -iQ Academy
iQ Academy South Africa's reply02 Jul 2025, 09:05
Official
Good day Thabo,
Thank you for your enquiry. As discussed during a telephonic conversation earlier this morning, we would like to confirm the following: you enrolled in January 2023 and were granted full access to your course. Throughout your course term, we sent several emails with guidance on how to log in and access your course materials.
Regrettably, our records show that you did not make use of the course platform and only made two payments during the 24-month course duration. Please note that your course term concluded in January 2025.
In light of this, we regret to inform you that no refund is due.
However, you are most welcome to register anew should you wish to pursue another course with us.
Should you require further clarification, please contact us on ***.
Regards,
Rachel -iQ Academy
Thank you for your enquiry. As discussed during a telephonic conversation earlier this morning, we would like to confirm the following: you enrolled in January 2023 and were granted full access to your course. Throughout your course term, we sent several emails with guidance on how to log in and access your course materials.
Regrettably, our records show that you did not make use of the course platform and only made two payments during the 24-month course duration. Please note that your course term concluded in January 2025.
In light of this, we regret to inform you that no refund is due.
However, you are most welcome to register anew should you wish to pursue another course with us.
Should you require further clarification, please contact us on ***.
Regards,
Rachel -iQ Academy