DD
Danie D
1 reviews | Active since Feb 2010
25 Aug 2025, 09:36
Really bad service
I have requested my bookkeeping certificate so many times over the last few years and I still don't have it. I paid for the certificate, sent proof of address and a certified copy of my ID but nobody replies to mails and nobody comes back to me.
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Replies (1)
iQ Academy South Africa's replyOfficial
26 Aug 2025, 15:56Good day Mr Van Deventer,
Thank you for bringing this to our attention. We sincerely apologise for the delay and frustration caused in receiving your certificate.
We have since been in touch with you directly and we are pleased to confirm that your certificate is being finalized and will be sent to you shortly.
We truly value your patience and understanding and we remain committed to ensuring that you receive the recognition you’ve worked hard for.
Should you require any further assistance, please don’t hesitate to reach out to us at ***.
Regards,
Rachel - iQ Academy
Thank you for bringing this to our attention. We sincerely apologise for the delay and frustration caused in receiving your certificate.
We have since been in touch with you directly and we are pleased to confirm that your certificate is being finalized and will be sent to you shortly.
We truly value your patience and understanding and we remain committed to ensuring that you receive the recognition you’ve worked hard for.
Should you require any further assistance, please don’t hesitate to reach out to us at ***.
Regards,
Rachel - iQ Academy
iQ Academy South Africa's reply26 Aug 2025, 15:56
Official
Good day Mr Van Deventer,
Thank you for bringing this to our attention. We sincerely apologise for the delay and frustration caused in receiving your certificate.
We have since been in touch with you directly and we are pleased to confirm that your certificate is being finalized and will be sent to you shortly.
We truly value your patience and understanding and we remain committed to ensuring that you receive the recognition you’ve worked hard for.
Should you require any further assistance, please don’t hesitate to reach out to us at ***.
Regards,
Rachel - iQ Academy
Thank you for bringing this to our attention. We sincerely apologise for the delay and frustration caused in receiving your certificate.
We have since been in touch with you directly and we are pleased to confirm that your certificate is being finalized and will be sent to you shortly.
We truly value your patience and understanding and we remain committed to ensuring that you receive the recognition you’ve worked hard for.
Should you require any further assistance, please don’t hesitate to reach out to us at ***.
Regards,
Rachel - iQ Academy