POOR SERVICE

Hi, i have been a student of IQ academy for a year now....at all times i have requested to be contacted regarding my results, statement and never have i been rep****. Its been now two months that i submitted my corrections and a week ago they sent me an Sms to say, the course has come to an end. I sent Patricia Gordon an email to send my my statement so to settle but no one help me with that or submersion outcome of my assignments.