MN
Melcan N
1 reviews | Active since Oct 2020
28 Apr 2024, 07:52
****ming my bank account
Good morning, guys please help me I cancelled my application to study with IQ due to poor service and inefficiency, but whenever they feel like it they debit my account, this is inconvenience for me, Friday they took R459.00 this morning they debited R958. Something. This money I needed to use this morning now they took it ðŸ˜ðŸ˜ðŸ˜. I’m soo angry because I don’t own them anything. I feel like they **** if you don’t notice money went out it your account which means it’s a win for them.
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Replies (1)
iQ Academy South Africa's replyOfficial
04 May 2024, 12:40Good day Melcan,
We are sorry for the confusion and inconvenience caused.
Please be advised that the payment was processed due to the short notice between the date you requested to cancel and the date the debit order was scheduled to go off. We sincerely apologise for this. Your refund was successfully processed on the 29th of April 2024.
Should you have any further enquiries, please feel free to contact us on ***.
Regards,
Rachel - iQ Academy
We are sorry for the confusion and inconvenience caused.
Please be advised that the payment was processed due to the short notice between the date you requested to cancel and the date the debit order was scheduled to go off. We sincerely apologise for this. Your refund was successfully processed on the 29th of April 2024.
Should you have any further enquiries, please feel free to contact us on ***.
Regards,
Rachel - iQ Academy
iQ Academy South Africa's reply04 May 2024, 12:40
Official
Good day Melcan,
We are sorry for the confusion and inconvenience caused.
Please be advised that the payment was processed due to the short notice between the date you requested to cancel and the date the debit order was scheduled to go off. We sincerely apologise for this. Your refund was successfully processed on the 29th of April 2024.
Should you have any further enquiries, please feel free to contact us on ***.
Regards,
Rachel - iQ Academy
We are sorry for the confusion and inconvenience caused.
Please be advised that the payment was processed due to the short notice between the date you requested to cancel and the date the debit order was scheduled to go off. We sincerely apologise for this. Your refund was successfully processed on the 29th of April 2024.
Should you have any further enquiries, please feel free to contact us on ***.
Regards,
Rachel - iQ Academy