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Creswell C

1 reviews | Active since Dec 2019

14 Jan 2020, 15:09

IQ Academy the **** THEFT !!!

In 2017 I app**** for an online course at IQ Academy for Financial Management as this was a 24 month course. I completed my course last year in 2019 and made contact with the institution with regards to my course as I was advised that I have passed my course.

I than asked a call center agent from IQ Academy when I will be receiving my certificate and the lady said that it will be delivered to me as soon as the oustanding amount is settled, i than paid the institution the outstanding fees and was advised in June that I need to forward them my ID copy certified and proof of residence which I did in the same month.

It is now 2020 and I still have not received my certificate, i've sent them multiple emails regarding my certificate and they not responding to my emails as if i'm being ignored.

This is *********** services at it's best, when you call the phone keeps ringing no response, you send them emails and still no response.

Honestly I personally would not recommend this puppet show to anyone I even doubt that they a legit institution and i'm mostly sure that they are not registered under DHET.

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Replies (1)
iQ Academy South Africa
iQ Academy South Africa's reply14 Jan 2020, 15:18
Official
Thank you for bringing this matter to our attention.
We will investigate and contact you directly.
Please accept our apologies for the negative experience you have had.
Regards
IQ Academy