RI
Raheelah I

1 reviews | Active since Dec 2018

21 Apr 2022, 13:43

IQ Academy Poor Service

Hi, I have registered with IQ academy at the end of March 2022, went through the whole process which I was happy with. To date I have not received any feedback regarding acceptance etc, I have been calling the customer care number weekly whereby agents are either bluntly ignoring me whilst on the line, or making excuses up regarding there poor service.

upon reading the reviews on hello peter I have decided not to continue this journey with IQ academy as I feel the institution should value the student/person and this is definitely not part of IQ's values.

Pathetic service Rude agents who drop calls constantly Poor management

If anything I would not recommend this institution.

0
Replies (1)
iQ Academy South Africa
iQ Academy South Africa's reply21 Apr 2022, 15:42
Official
Thank you for bringing this matter to our attention.
Please accept our apologies for the negative experience you have had. We have escalated this matter to the relevant department and one of our consultants has already made contact with you.

Regards
IQ Academy