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Michaela V

1 reviews | Active since Nov 2017

05 Dec 2017, 08:41

IQ ACADEMY IS UNPROFESSIONAL UNCOUTH DISGUSTING *******!!!!!!!!

AFTER DISTINCTLY REQUESTING THAT THEY DO NOT DEDUCT FEES FROM MY HUSBANDS ACCOUNT BUT TO RATHER DEDUCT THE FEES FROM MY ACCOUNT(WHICH THEY AGREED TO) I HAVE DECIDED TO CANCEL WITHIN THE COOLING OFF PERIOD (WHICH THEY HAD AGREED TO ONCE AGAIN) BUT DESPITE ALL THIS CONFIRMED AGREEMENTS THEY STILL DEDUCTED A WHOLE R429 FROM MY HUSBANDS BANK ACCOUNT WHAT THE HELL IS WRONG WITH YOU PEOPLE YOU GREEDY *******!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (3)
iQ Academy South Africa
iQ Academy South Africa's reply05 Dec 2017, 12:24
Official

Thank you for bringing this matter to our attention.

We will investigate and contact you directly.

Please accept our apologies for the negative experience you have had.

MV
Michaela V's update11 Dec 2017, 08:43
Reviewer Update
Unacceptable its been a week since one of your consultants phoned to say the money will be in within 4 to 5 working days WHERE IS MY MONEY YOU STOLE FROM ME YOU WERE VERY QUICK TO ***** THE MONEY AND NOW YOU CANT BE VERY QUICK TO PAY ME BACK MY MONEY YOU STOLE FROM ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IN FACT YOU SHOULD PAY ME FOR THE MASSIVE INCONVENIENCE YOU CAUSING ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
iQ Academy South Africa
iQ Academy South Africa's reply11 Dec 2017, 15:32
Official

Good afternoon Michaela-Tarryn Vencencie,

Kindly note that your refund query was logged on the 5th of December 2017, which makes it 4 working days since the query has been logged to our refunds department to assist with your refund.

As stipulated, the turnaround time is 4 to 5 working days. We are therefore still within our agreed lead-times for resolving your query.

Please note that your refund has been processed as of today, 11th of December 2017 at 14h43 as per our system comments.

Your refund should reflect in your bank account within the next 48hrs.

Feel free to contact us on *** with any queries you may have in this regard.

Have a great day further.

IQ Academy :-)