1 reviews | Active since May 2025
iQ Academy Delaying My R899 Refund – Urgent Resolution Required
**iQ Academy is delaying my R899 refund after deducting money they were not supposed to take**
I am extremely disappointed with iQ Academy’s handling of my cancellation and refund.
I contacted iQ Academy on **27 July 2026** to request the cancellation of the student’s studies. I was only acting as the sponsor, and I made the cancellation request directly with them. Despite this, **R899 was still deducted from my account on 1 September 2026**.
I immediately followed up with iQ Academy regarding the incorrect deduction and requested my refund. I have now been told that I must wait for the refund to be processed.
The problem is that **this situation was caused by iQ Academy, not me**. I followed their process and communicated with them, yet my money was still deducted. Now I am expected to wait for money that I urgently need for an emergency.
I find this unacceptable. **R899 may seem like a small amount to a company, but it is my money and I urgently need it.**
I am requesting that iQ Academy stop delaying this matter and **process my R899 refund immediately**.
I am posting this review because I have tried to resolve the matter directly, but the delays and handling of my complaint have left me extremely frustrated.
**iQ Academy, please return my R899 without further unnecessary delays.**
Thank you for your email and for sharing your concerns with us.
Please accept our heartfelt apologies once again.
Kind Regards,
IQ Academy-Siphokazi
Thank you for your email and for sharing your concerns with us.
Please accept our heartfelt apologies once again.
Kind Regards,
IQ Academy-Siphokazi
